Shipping
Shipping
How long will it take to receive my order? Orders are typically processed within 1-2 business days. Once shipped, delivery times are:
- Standard Shipping (US): 5-7 business days
- Express Shipping (US): 2-3 business days
- International Shipping: 7-14 business days depending on location
What are your shipping rates? We offer competitive shipping rates calculated at checkout based on your location and order weight. Free standard shipping is available on all US orders over $50.
Do you ship internationally? Yes! We ship to select international destinations. Shipping costs and delivery times vary by country and will be calculated at checkout.
How can I track my order? Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your package's journey to your door.
What if my order arrives damaged? We take great care in packaging our products, but if something arrives damaged, please contact us within 48 hours of delivery with photos. We'll arrange a replacement or refund right away.
Can I change my shipping address after placing an order? If your order hasn't shipped yet, contact us immediately and we'll update your address. Once shipped, we're unable to redirect packages, but we can help you work with the carrier.
Do you offer expedited shipping? Yes! Express shipping options are available at checkout for faster delivery when you need your skincare essentials quickly.